Incode blog

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Incode is the identity company that is reinventing the way humans authenticate and verify their identity online to power a world of trust. Incode’s products are being used by some of the world’s largest financial institutions, governments, marketplaces, hotels and hospitals. Omni delivers the highest standard in security, user experience and regulation with a set of proprietary, machine learning, computer vision, anti-fraud and digital onboarding components.

Why Customer Experience is Critical to Brand Loyalty, and How Digital Identity Can Help

PwC recently released their 2022 Customer Loyalty Survey, compiling insights from more than 4,000 U.S. participants on consumer behavior two years after the start of the COVID-19 pandemic. The pandemic drastically affected business operations and changed consumer needs, resulting in accelerated digital transformations in organizations and increased tech savviness in customers. PwC notes that technology created “unprecedented connectivity and access to goods and services.” However, PwC further concludes that “volatility in consumer behavior is at an all-time high.” Armed with readily accessible information, consumers are more willing to try new brands and walk away from ones they do not like.  

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Closing the Trust Gap: Frost & Sullivan/Incode September 28 Webinar and Executive Brief

“[O]rganizations that deploy DIV (digital identity verification) platforms and authentication measures experience friction from some end users who question the privacy controls and personal data protections of these systems.” (Frost & Sullivan executive brief, “The Next Phase of Digital Identity Verification and Authentication: Closing the Trust Gap to Transform the Customer Experience,” page 5.)

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Incode & TOTM Technologies Form Strategic Partnership to Meet Accelerated Demand for Omnichannel Identity Experiences in Indonesia

Singapore, 8 September 2022 Incode, the next-generation identity verification platform, today announced that it has forged a partnership with TOTM Technologies as its reseller, to offer one of the world’s most powerful identity solutions, Incode Omni, to the Indonesian market as part of its Asia Pacific expansion.

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Digital Identity Verification as your most secure password

Can you imagine a vacation or a business trip where you can board a plane, check in and pay for hotel expenses, and rent a car just by looking at a smartphone? Have you thought about the convenience of making a payment or checking in at buildings, all without the need for a credit card or access card? What about arriving in another country without having to show your passport at immigration controls?

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