Incode Delivers Seamless and Secure Onboarding for Metallicus’ Crypto Platform Users

Incode Technologies Inc., the leading provider of world-class identity solutions, has released a Case Study detailing its cooperation with Metallicus, Inc., a leader in digital assets technology. Both companies partnered to create a fast and user-friendly sign-up process for Metallicus’ flagship product – the Metal Pay crypto payment platform. Incode has brought a new level of performance to the onboarding process for the crypto platform users while ensuring compliance through robust identity verification.

Metallicus identified a need for a single, comprehensive biometric platform that reduces points of friction in the account creation process and makes it faster, convenient, and more automated while elevating customer trust and further reducing potential exposure to fraudulent activities. The client wished to enhance its existing process for its flagship financial app – Metal Pay – to verify user identities in a way that:

  • Protects privacy,
  • Causes minimal disruption in daily life,
  • Safeguards information, and
  • Complies with fast-changing crypto requirements.

Incode deployed an identity verification solution to provide the Metal Pay community with a secure, fast, intuitive, and frictionless sign-up process. Comprised of the Capture and Identity Verification components the Incode’s remote digital onboarding platform was specifically tailored to Metallicus needs and seamlessly integrated into the Metal Pay process flow.

The resulting Incode Omni onboarding solution enables quick, reliable, and trusted validation of users’ personal information, biometrics, and documentation while keeping the highest degree of privacy. It relies on field-proven effectiveness and accuracy of face recognition processes and is enhanced with certified passive liveness technologies for optimal security.

By incorporating Incode's digital identity technology, Metallicus obtained the following benefits:

  • Vastly improved KYC process
By integrating Incode’s identity verification into Metallicus' user onboarding flow, the client created truly frictionless, automated, and trusted onboarding experiences. Today, the Metal Pay community can create their accounts with a single tap and enjoy all the benefits of Metal Pay in a seamless, consistent, and secure way.

 

  • Ensured compliance

Meeting AML, CTF, and KYC requirements in real-time across borders requires identity verification that is highly customizable, and that delivers a high speed-of-service to enable crypto companies to implement the technology fast, maximizing time-to-revenue.

Through close collaboration with the client, actively anticipating changes in the crypto regulatory framework, Incode implemented highly robust identity verification that will ease a regulatory transition for Metal Pay users.

This project is a compelling illustration of Incode’s ability to deliver complex customer-centric solutions that enable companies to build trust with their customers and help crypto businesses navigate through an array of regulatory changes. By truly understanding the broader ecosystem and client’s needs in terms of user experience, service, and support, Incode has been able to deliver this transformational project to eliminate points of friction, increase security, and ensure regulatory compliance.

To learn how Incode supported Metallicus in more detail, download the full case study.

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